CLASS Conference Topics
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FREE access to the timely, fun, interactive and life-changing conference topics
PLUS a complimentary download of conference topics When You Bring Pamela, Your Business Relationship Expert, to your Next Function You'll Rapidly Witness
"She is an awesome speaker, very motivational, fun to work with and very outgoing.
Pamela shows a strong position (through her stance) and her voice. She isn't scared to be real. She taught us a lot and helped the information stick with her energy." |
Take a look at this vast menu of lively conference options, then click Book Pamela to get started!
ASSERTIVENESS
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These days everyone is being asked to share the extra work as companies look to maximize cash flow. This inevitably turns into OVERLOAD. Do you feel helpless as you see all the stress around you? Do you sense that’s something or someone is going to self-destruct right before your eyes? Extra work = extreme stress = low morale; not a good equation. If you’re the one who takes on more work just to stem the tide of low morale and high stress, that’s a recipe for disaster. This short but powerful discussion on assertiveness will give you real-world ways that will work on slowing down or managing the work overload. |
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Are you a bull in a china shop? Or is it the other extreme where people think you are a push over (or at least you think they do)… When you can practice balanced assertiveness you’ll achieve your desired results much faster and with more buy-in on all levels. We will delve into what assertiveness looks like in comparison to Passivity and Aggression, and how easy it is to tip the scale. Plus, you’ll discover how balance is everything in work and life, and how you’re only as strong as your weakest unbalanced link. We’ll also examine what balanced assertiveness looks like when you get there, as well as when to use it and on whom. Includes customized interactive worksheet
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Do you ever wonder why people gravitate to you when they need something done? Is it because you do so many things well or because you appear to have the time? More likely it is because they know they can count on you to say "yes," to go out of your way to please them even when it means squeezing in the task, rushing other things or skipping something you might have scheduled or wanted to do. Being a chronic "yes" person wins only modest, temporary accolades and sometimes little praise. We will cover some of those ways to say no without the guilt or backlash. Saying "NO" in our workplace recession may sound like a bad idea, I'd like to challenge you, if you don't learn to stand up for yourself, you may be out of a job anyway. This is perhaps one of the best tools you can have to manage the challenges that show up over and over and still avoid the “yes” stress and move forward. Includes customized worksheet. |
Call us, you will be thrilled with the outcomes!
COMMUNICATION
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People are constantly reading into what you say and how you say it – this can be a double-edged sword. In “Reading and Responding To Others,” you will gain insight into others’ perceptions of how you think and talk, so you can have them approaching you from a completely new level. Participants will learn the differences in communication styles, how to pick up the focus of others, and how to connect. This workshop inevitably brings huge “Ah-ha’s” from its participants – always a winner! Includes customized interactive worksheets |
Don’t you wish you keys that would unlock the door to almost every business relationship and then keep the door open?
Here is the standard we hear: People don’t want to do business with people they don’t like, they do business with people they like and trust.
That is not true, they do business with people they REALLY like and REALLY trust.
How do we build “REALLY like and trust” in our first time all the way to our damaged relationships?
If I’ve grabbed your attention, then you are in the right place as Pamela shares with you how to build “really like and trust” into your business relationships.
Lively interactive discussion.
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Don't you hate it when someone seemingly comes out of left field with a response you were not expecting? And worse, you don't know how to handle it? * There are ways to sharpen your intuitive communication. * Contrary to popular belief, this is not an ability that only women have. If you are with one person, or a group of people, there are several things you can do to debunk the intuition myth, come participate in this helpful workplace communication tool. Insightful, Intuitive, Inspirational! |
DIFFICULT PEOPLE
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Lack of trust is a disaster waiting to happen. On a personal level, employees may suffer negative effects, even if they are not the direct targets. At an organizational level, poor or difficult behaviors can have a tangible impact on profitability, missed objectives, declining productivity and increased sick days as workers try to escape the difficult behaviors, or may even get sucked in. The answer? Provide your workplace with the right tools to manage difficult behaviors. When you do this you’ll immediately notice less conflict, more understanding, more acceptance and increased team cohesiveness. Each of us has a particular preference in the way we manage stress, and when we allow our buttons to get pushed, that nasty “stress behavior” shows up—not a pretty picture. The problem is that our unique stress behaviors are contagious, and will almost always increase the stress levels within the group. Managing those behaviors begins with understanding and ends with solid tactics to deal directly with them. Pamela will field your most difficult behaviors and adeptly show you ways to get those behaviors back in control. Includes a customized interactive workbook; $10 |
Rave Reviews from the May 16, 2011 Sr. Alliance conference:
"Very, very good session. Enjoyable, entertaining, interactive, fun. Excellent"
"Wish we had more time!"
"Loved Pamela"
"She was GREAT"
"Excellent"
"Excellent inclusion of attendees in the process."
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Do you have people who agree with you to your face and then complain and gossip behind your back? Or maybe you have someone who sounds very enthusiastic about the job you gave them to do, and then does not complete it? Frustrating? Confusing? Are you seeing any of these signs and symptoms of passive-aggressive behavior in your workplace: Resentment and opposition to the demands of others Complaining about feeling unappreciated or cheated Procrastination Stubbornness Inefficiency Memory lapses Irritability Cynical attitude ...then we have something to talk about. Like; what not to do, why they do what they do, how to break the pattern and how to protect yourself. A must attend for any manager who has not yet broken the code on passive-aggressive behavior displays at work. Customized workbook $10 each Course Objectives
To grasp the meaning and damage of passive-aggressive behavior To identify the difference between passive-aggressive behavior and passive-aggressive disorder To determine the extent of damage passive-aggressive behaviors are causing in your workplace To incorporate 6 simple steps to alter passive aggressive acts at work To learn the basic personal protection rule to follow in working with a Passive-Aggressive and realize how important it is for your mental health This workshop will show a large turn-out - many are stumped by passive-aggressive behavior and even more are held captive by it.
Ah-ha’s, Enlightening, Engaging! |
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Fewer things are more counter-productive than angry, contentious people with an axe to grind. And chances are the tactics you're using to fix this situation aren't working as well as you'd like. Fortunately, Pamela has the secrets to quickly cool any angry person who is infecting your workplace. It starts by being able to manage your own anger and defensiveness. In fact, you can actually begin a rational conversation with this person without even saying a word, and you'll learn how to go about it. You'll also discover an amazing listening skill that will work absolutely everywhere! This empowering workshop will help you laugh at your frustration, put it in a better perspective and disengage from the angry sparks often directed toward you and/or those around you. You will also learn new techniques to quench those confrontations as they flare up, or even before they even spark, as well as utilize simple ways to separate reaction from the true concern so you can move towards resolution. Includes customized interactive workbook; $10 per workbook |
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Maybe you have someone you must deliver difficult news to, perhaps you hate telling anyone “no” and “no” is difficult feedback to you. We will learn about re-framing bad news, when to say what, and a few key tips to get the word out right and justly. If you need more work, there is a longer workshop, if you want a few great reminders, this is the right place to be. |
LEADERSHIP
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Designed for leaders; be it community or corporate, this active workshop challenges leaders to first take a look at how they manage change and then transfer that understanding to others who may not see change coming or have the proper tools to deal with it. A compassionate insight with some real ways to help yourself and others transition through change – Thought provoking and proactive! Customized interactive worksheets included
Course Objectives To build awareness of attendee's personal response or reaction to change To learn the two most obvious approaches to change and what they mean to your organization To become more aware of the attendee's effect on the organization through their personal response to change To learn personal keys to thrive on change and teach others to do the same To make a commitment to embrace change For decision makers and people who must make changes in their organization, also a very good workshop for those who outwardly resist change. |
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If you walk up to people in your workplace and they stop talking, be afraid, be very afraid, because it usually means one of two things: either the beginning of a mutiny or they are planning a surprise party for your birthday. 99 times out of 100, it is the former. Gossip, growing complaints, excessive sick leave, absenteeism, sabotage and high turnover are often signs that managers and supervisors are clueless on how to take control. Denial is not a river in Egypt! This conference will give you a brilliant 6-step plan to bring your employees back together as a cohesive unit, all without so much as drafting a memo or asking to increase your budget. This workshop is based on the number one reason why people leave the workforce today and offers no-cost solutions to stop the hemorrhaging and get your workforce back on track. Course Objectives To identify the best leadership strategy each attendee can apply to make an instant improvement To identify the steps necessary to stop lack of trust and low morale To gain a plan of how to apply the strategies that will work best in attendee's workplace To copy successful social media strategies and implement them in the workplace without ever touching a computer Includes customized interactive workbook $10 |
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Leading difficult people can be frustrating to say the least! If you want to lead difficult people, then first you must understand them. Once you understand them, then you need some solid ways to work with them. Need some answers and ways to manage those who feel unmanageable? Pull up a chair and join the discussion! Course Objectives To gain clarity on why your difficult person may be difficult To identify the self-motivation of that difficult person To manage the habitually difficult person To manage the difficult person who is going through change To manage the difficult person who's nature is difficult for you
This workshop is about addressing participants own leadership style, as most people are challenged with situations that their personal leadership style does not manage well. |
MEETING MANAGEMENT
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Don’t you love a meeting that starts late and ends much later? How about one that hashes and rehashes decisions? Or, where the group often doesn’t even know what the meeting is about, why it's relevant and why it's taking them away from more important work? Let's face it. Some meetings can sabotage progress, imperil creativity and demoralize participants. Was there ever an upside to this? Pamela will only discuss what is important to you, including all the ways to run an efficient, effective and well-liked meeting. She'll also throw in some special tricks to stop chairing the bored. You are guaranteed to walk away with incredibly effective tools to make meetings not only tolerable, but actually productive and enjoyable, whether you are a participant, or the convener. Includes customized interactive workbook; $10 per workbook |
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This lively facilitated session will teach you how to effectively utilize "those" people who create "meeting madness" syndrome. You know who “those people” are:
Those people must be stopped if you’re to have any kind of productive outcome to your meetings, so come see how the pros handle these problems and learn from them. You'll hear the best tips around, including a list of all those maddening behaviors you’ve come to expect and dread in every meeting. And we won’t just list them, we’ll work through them so you can take the ball and run with it. “Those people” won’t know what hit them! |
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Superheroes are famous for being prepared at any given moment; they jump to action when needed and slip into the shadows when their job is over. This role sounds similar to a community meeting facilitator. In this session you will learn what must be present in order to slip into your phone booth and become Super Facilitator. You will participate in or run a mock community meeting and learn first hand how to walk away with the credit while building or re-establishing trust and hope in your community. Here’s what we’ll cover:
Includes customized interactive workbook $10 |
STRESS MANAGEMENT
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It’s official: stress is now considered a 21st century epidemic. If you are sensing that this plague has hit your workplace, and the standard suggestions for handling stress aren’t working as well as they used to, then it’s time for a more proactive solution. In the Manage Stress & Change conference Pamela will give you practical strategies to handle your own stress while leading others through their stress management. We will explore where the seat of your stress lies and then give you effective, easy to implement options that will minimize stress once and for all. It's proven that true enlightenment is a 1 degree shift in our current thinking patterns. I'll see you in 1 degree. Here’s what you can expect:
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Stress has become a way of life, but you don’t have to let it creep in and take up residence in your mind all day. Being overburdened, overworked and overwhelmed all the time is no way to go through life. Wouldn’t you like to have a few ways to overcome it? This workshop covers two key factors in attaining assertiveness instead of stress:
You’ll be truly amazed at how easy it can be to put your stress on hold, become more assertive and create a life on your terms—no one else’s! |
KEYNOTE
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Do you feel like a victim most of the time? Do you keep making choices that don’t empower you? Are you unhappy with some of the circumstances that surround you and you are not able to rise above it? Learn what your Personal Power is and how to tap into it and live your life in a victim-less place. Make the shift, by taking on three simple, easy, you can do it now, life-changing steps! |
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If you do not feel like you have business success, what do you think is missing? OR What is your fear? OR If you knew what was stopping you, what do you think it would be? Do you know the next step for you? In this interactive and facilitated session, learn what is making the difference for the unique and successful individuals you see as attaining the success you want, yet never really find out how they do it. Now is the time. Empower your audience today! |
